Terms and Conditions

Last Updated: [20^th March, 2025]

Welcome to Akaynaa! By accessing or using our website: www.akaynaa.com , you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern the use of Akaynaa's website and the purchase of products through it. By browsing and using our website, you accept and agree to be bound by these terms. If you do not agree with these terms, please do not use our website or make any purchases.

2. Eligibility

To use this website, you must:

Be 18 years or older, or

Have the consent of a parent or guardian if you are under 18 years old.

By using this website, you confirm that you are legally capable of entering into a binding contract.

3. Account Registration

You may need to create an account to make purchases on our website. If you choose to register, you are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.

4. Product Descriptions and Availability

We strive to provide accurate and detailed descriptions of our products. However, we do not guarantee that the descriptions are error-free. Colors, sizes, and designs of products might vary slightly due to differences in display monitors and lighting conditions.

Availability: All products are subject to availability. We reserve the right to limit the quantity of products sold or to discontinue a product without notice.

5. Pricing and Payment

Pricing: All prices displayed on the website are in Rupees and may not include applicable taxes, shipping fees, or other charges.

Payment Methods: We accept COD, Payments can be made through credit cards, debit cards, and other accepted methods displayed on our website. We use a third-party payment processor and do not store your payment information.

Order Confirmation: An order confirmation email will be sent once payment is processed. If there is an issue with your order, we will contact you immediately.

6. Shipping and Delivery

Shipping Charges: Shipping fees are calculated at checkout based on your location and the weight of your order.

Delivery Times: Delivery times will vary depending on the shipping method chosen. Estimated delivery dates are provided at checkout.

Delays: We are not responsible for any delays in shipping caused by third-party couriers or external circumstances.

7. Returns and Exchanges

Eligibility for Return/Exchange: Returns and exchanges are accepted within 7 days from the date of receipt. To qualify for a return or exchange, items must be:

Unworn

Unwashed

In their original condition with tags attached

Non-returnable Items: Sale items, intimate apparel, and personalized/customized products are not eligible for return or exchange.

Return Process: To initiate a return or exchange, contact our customer service team at support@akaynaa.com/ +91 88263 33643.

Refunds: Once the return is processed, refunds will be issued to the original payment method.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which govern how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

9. Intellectual Property

All content on this website, including but not limited to logos, images, text, graphics, and designs, are the property of Akaynaa.com are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

10. Limitation of Liability

Akaynaa.com is not responsible for any damages arising from the use of this website or from the purchase of any products, including indirect, incidental, or consequential damages.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Delhi/India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Delhi

12. Modifications to Terms

Akaynaa.com reserves the right to modify or update these Terms and Conditions at any time without notice. Any changes will be effective immediately upon posting on this page. Please review this page periodically to stay informed of any updates.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: support@akaynaa.com

Phone: +91 88263 33643

Address: B-1, 2nd Floor Community Center, Janak Puri, New Delhi-110059